FAQ

How long does shipping take?

Orders are processed within 1–3 business days. Delivery times vary by destination and are shown at checkout.

Do you ship internationally?

Yes. We ship throughout Germany and to selected international destinations. Shipping costs and estimated delivery times are displayed at checkout.

Can I return my order?

Yes. Returns are accepted according to our Return Policy. Please see our Returns Policy page for full details.

How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email with your tracking number.

How can I contact customer support?

You can contact us by:

* Email: info@ifyhair.de
* Phone / WhatsApp: +49 179 6862426
* Or by using the contact form on our Contact page.