Shipping policy
Shipping Policy
Last updated: July 2026
At IFYHAIR, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.
Order Processing
* Orders are processed Monday through Friday (excluding public holidays).
* Orders are typically processed within 1–2 business days after payment has been received.
* Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Delivery Times
Estimated delivery times are:
* Germany: 2–5 business days
* European Union: 3–10 business days
* United Kingdom: 5–10 business days
* United States & Canada: 5–12 business days
* Other international destinations: 7–20 business days
Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout before payment.
Any available free shipping offers will be displayed on our website.
Shipping Carriers
We ship using trusted delivery partners such as DHL, Deutsche Post, UPS, FedEx, or other reliable carriers, depending on the destination.
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking number (where available).
Customs & Import Duties
For orders shipped outside the European Union, customs duties, taxes, and import fees may apply.
These charges are the responsibility of the customer and are determined by the destination country’s customs authorities.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
IFYHAIR is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your package has not arrived within the expected delivery timeframe, please contact us at:
Email: support@ifyhair.de
We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact
If you have any questions regarding shipping, please contact us:
IFYHAIR
Email: support@ifyhair.de
Website: www.ifyhair.de
